Privacy Policy

Here's what we do with your info, plain and simple:

• We use it to actually do our job - design your buildings, communicate about projects, send you proposals and contracts
• Keep you posted on your project's progress (because radio silence is frustrating)
• Handle billing and payments - gotta keep the studio running
• Occasionally send updates about our work or sustainable design tips, but only if you're cool with it
• Comply with legal requirements, like building permits and zoning stuff

We won't sell your data to anyone. Ever. That's not our business model, and frankly, it's kinda gross.

Most of the time, it's just us here at the studio. But sometimes we need to loop in other folks:

Project Partners: Structural engineers, contractors, sustainability consultants - the team that helps bring your project to life. They only get what they need to do their part.

Service Providers: Our email hosting, cloud storage, and project management tools. We pick companies that take security seriously.

Legal Obligations: If a court or government agency requires it, we'll comply. But we'll fight unnecessary requests.

Everyone who touches your data signs agreements to keep it confidential. We're pretty picky about who we work with.

We use industry-standard encryption for data transmission and storage. Our systems are regularly updated and backed up. Access to client files is restricted to team members who actually need it for your project.

Physical documents? Locked cabinets. Digital files? Password-protected and encrypted. We're not perfect - nobody is - but we take reasonable precautions seriously.

If there's ever a breach that affects your data, we'll let you know promptly. No hiding, no delays.

This is your data, not ours. You've got rights:

• Access: Want to see what we have on file? Just ask.
• Correction: If something's wrong, let us know and we'll fix it.
• Deletion: Want us to delete your info? We'll do it, unless we're legally required to keep it (like tax records).
• Opt-out: Don't want marketing emails? Click unsubscribe or tell us directly.
• Data Portability: Need your project files in a specific format? We'll work with you.

To exercise any of these rights, shoot us an email at info@halcyonbattle.info. We'll respond within a couple weeks max.

Our website uses cookies - those little files that help remember your preferences. We use 'em for:

• Keeping you logged in if you access our client portal
• Understanding which pages people actually look at (so we know what's useful)
• Making sure the site works properly across different devices

We don't use advertising cookies or track you across other websites. That's creepy, and it's not our style.

You can disable cookies in your browser settings, but some features might not work as smoothly.

Active projects? We keep everything current and accessible.

Completed projects? We're legally required to keep architectural records for 7 years in Canada (sometimes longer for historic preservation work). After that, we'll securely delete personal info unless you've asked us to keep it for future projects.

Marketing contacts? If you haven't engaged with us in 3 years, we'll remove you from our list.

Some stuff stays permanently in portfolio format (with your permission) - but we anonymize it or only use project photos, not personal details.

Sometimes we link to other websites - maybe a supplier's site, a sustainability resource, or a local zoning office. Once you click through, you're on their turf, and their privacy policies apply.

We try to link to reputable sources, but we can't control what they do. Read their policies if you're concerned.

We might update this policy occasionally - new laws, new tech, or just improving our practices. When we do, we'll update the date at the top.

Major changes? We'll email active clients and post a notice on our site. Minor tweaks? Check back here whenever you're curious.

If something in here doesn't make sense, or you've got concerns about how we handle your information, just reach out. Seriously.

Email: info@halcyonbattle.info
Phone: (416) 555-0147
Mail: 245 Queen Street West, Suite 800, Toronto, ON M5V 1Z4, Canada

We'll get back to you within a few business days. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada - though we'd prefer to work it out directly.

We're not trying to hide behind legalese here. Privacy matters, and we'll treat your concerns with the same care we put into our designs.